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Certificate III in Individual Support

CRICOS Course Code 116374F | CHC33021

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Course Duration

52 Weeks including 16 weeks holiday

Pathways from the qualification

Education pathways may include:

• Certificate IV in Ageing Support
• Certificate IV in Disability
• Diploma of Nursing
• Diploma of Community Services

Job Roles

Job roles and titles may vary across the community services sector including:

• Support worker
• Personal care giver Respite care worker
• Disability service worker
• Accommodation support worker

Entry Requirements

There are no entry requirements for this qualification however it is recommended that individuals should:

• be 18 years or older;
• have completed Year 11 or its equivalent with suitable English language skills.
• International Students are also required to have an English ability at the IELTS 6.0 or equivalent.
• A working with children check and National Police check is required for work placement and for gaining employment. This should be done during orientation so that approval is provided prior to the first industry placement

*Student who wish to apply VET courses directly without IELTS 6.0 or equivalent, please package with ELICOS or complete college EPT test

Delivery Modes

The program uses a variety of methods to provide a rich and engaging learning experience for learners.

  • Face-to-face Study : Students will be attending classes for 14 hours per week
  • Online Study: Students will need to participate in 6 hours of Online Study per week via Moodle Platform
  • Work Placement : Students’ enrolled in the CHC33021 Certificate III in Individual Support are required to participate in a minimum of 120 – hour practical placement. Noting this, the Times Academy program is delivered over 36 weeks of tuition and expects the student will be engaged in a minimal of 5 hours’ work placement each week. Student will commence their work placement as soon as possible after the course commencement following orientation by the workplace supervisor (within the first two weeks). Times Academy will engage with the nominated workplace to ensure that it can provide a suitable environment to gather practical experience across all tasks outlined in the units of competency. Times Academy will complete a Workplace suitability assessment prior to placement with the nominated workplace and coordinate with the service to ensure the student is orientation and inducted properly into the workplace and that the workplace meets the requirements of the training package.

             *Times Academy will be responsible for organising/ arranging work placement for students

  • Unsupervised/self-Study : Students need to allocate between 10 to 15 hours of self- study time per week to enhance their understanding. A maximum of 15 hours of self-study should be sufficient for an average student to grasp the learning content and complete the Personal Research Task and Reflection Journal.

Course Structure

This qualification is made up of 15 units of competency -9 core units, 6 elective units and 10 clusters

Clusters Unit(s)
IS-01: Support and empowerment of older people

CHCDIS012 – Support community participation and social inclusion

CHCCCS038 Facilitate the empowerment of people receiving support

CHCAGE011 – Provide support to people living with dementia

IS-02: Support independence and wellbeing

CHCCCS040 Support independence and wellbeing

CHCCCS041 Recognise healthy body systems

IS-03: Palliative Care Services CHCPAL003 – Deliver care services using a palliative approach
IS-04: Individual Support CHCCCS031 Provide individualised support
IS-05- Infection Control HLTINF006 – Apply basic principles and practices of infection prevention and control
IS-06 Work effectively in aged care

CHCAGE013 Work effectively in aged care

CHCGRP001 – Support group activities

IS-07: Work in health and community services

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

IS-08:  Work Health and Safety HLTWHS002 Follow safe work practices for direct client care
IS-09: Aged Care Law and Ethics 1 CHCLEG001 Work legally and ethically
IS-10: Provide first aid HLTAID011: Provide first aid

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