CRICOS COURSE CODE 116384D | CHC52021
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Course Duration
65 Weeks including 20 weeks holiday
Pathways from the qualification
Education pathways exist depending on the college/university, courses include:
· Bachelor of Nursing
· Bachelor of Social Work
Job Roles
Job roles and titles may vary across the community services sector including:
Entry Requirements
There are no entry requirements for this qualification however it is recommended that individuals should be 18 years or older and have completed Year 12 or its equivalent with suitable English language skills.
International Students are also required to have an English ability at IELTS 6.0 or equivalent.
A working with children check and National Police check is required for work placement and for gaining employment. This should be done during orientation so that approval is provided prior to the first industry placement
*Student who wish to apply VET courses directly without IELTS 6.0 or equivalent, please package with ELICOS or complete college EPT test
Delivery Modes
A variety of delivery methods are used providing learners with a rich and engaging learning experience.
· Face-to-face Study: Students will be attending classes for 14 hours per week
· Online Study: Students will need to participate in 6 hours of Online Study per week via Moodle Platform
· Work Placement: Students enrolled in the CHC52021 – Diploma of Community Services are required to participate in a minimum of 200 hours’ practical placement. Times Academy’s program is delivered over 45 weeks and it is expected that students will be engaged in a minimal of 5 hours’ work placement each week for 40 weeks. Student will need to commence their work placement as soon as possible after they commence the course. Within the first two weeks of work placement, students will need to have an orientation conducted by the workplace supervisor.
· Times Academy will check that nominated workplaces can provide a suitable environment for gathering practical experience across all areas stated in the units of competency and that the work meets the requirements of the training package. Times Academy will carry out a workplace suitability assessment with the nominated workplace prior to work placement and will ensure that students receive a complete workplace orientation and induction.
· Times Academy will be responsible for organising/ arranging work placement for students
· Unsupervised/Self-Study: Students should allocate from 10 to 15 hours of self- study time per unit of competency. A maximum of 15 hours of self-study should be sufficient for an average student to grasp the learning content and complete the Personal Research Task and Reflection Journal.
Course Structure
This qualification is made up of 20 units of competency －12 core units and 8 elective units
| Unit code | Unit Title |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
| CHCCSM009 | Facilitate goal-directed planning |
| CHCCSM010 | Implement case management practice |
| CHCCSM012 | Coordinate complex case requirements |
| CHCCSM014 | Provide case management supervision |
| CHCDIV003 | Manage and promote diversity |
| CHCCCS038 | Facilitate the empowerment of people receiving support |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| CHCMGT003 | Lead the work team |
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